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Groups, Yammer, and Teams: What are they?

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Groups, Yammer, and Teams: What are they?

While most Office 365 apps serve a unique purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are small differences in the way they can be used. Let us break it down for you.

Outlook Groups

With Outlook Groups, every member gets a shared inbox, calendar, project planner, notebook, and document library. You also get the ability to connect to third-party apps such as Twitter, Trello, and Mailchimp, so notifications are sent directly to your shared inbox.

This means all relevant messages and information are contained in one place, so if a majority of your conversations occur via email, Outlook Groups is ideal. What’s more, HR and sales departments that communicate with external parties will also find plenty of uses for its email features.

A big drawback with Outlook Groups, however, is email overload. Because all messages and notifications are sent to one inbox, users may become overwhelmed by the number of emails they have to sort through every day.

Microsoft Teams

Microsoft Teams, a chat-based collaboration platform similar to Slack, works with Skype for Business so you can text, call, video chat, and share files with colleagues. Thanks to its seamless integrations with other Office 365 programs, you can even work on shared files without having to leave the app.

Unlike Groups, Microsoft Teams is designed for high-velocity collaboration, making it the best of the three for completing projects with tight deadlines or other tasks where employees need immediate feedback.

Yammer

Much like Groups and Teams, Yammer works well with other Office 365 tools like Outlook and OneDrive. However, Yammer is a professional social media app designed to foster open communication and break down barriers between teams.

With Yammer, important files and announcements can be shared with the entire company like an office bulletin board. Users can see the most popular post on their feeds, follow it, and even provide their input by leaving a comment.

Yammer also takes design elements and features from popular social media apps like Facebook, making it a popular choice for companies with millennials in their workforce.

Although we’ve discussed the fundamental differences between Groups, Teams, and Yammer, we’ve barely scratched the surface of what each app can do. To figure out which apps you need, you must understand how your employees work, how they prefer to collaborate, and what you want to achieve.

But there’s another way to find the right app for your business. Contact us today for an IT assessment!

Published with permission from TechAdvisory.org. Source.

The post Groups, Yammer, and Teams: What are they? appeared first on Parallel Edge, Inc.


Source: Pronto

Fileless malware: Are you at risk?

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Fileless malware: Are you at risk?

Over the past few years, the security industry has been witnessing a rapid evolution in attack techniques, including fileless malware, which uses legitimate tools and services such as existing software, applications, and authorized protocols to carry out malicious activities such as unauthorized data retrieval or data damage. It therefore pays to stay abreast of such threats.

What is fileless malware?

Fileless malware is stored in random access memory (RAM) instead of on the hard drive. In a typical fileless infection, payloads can be injected into the memory of existing software or applications by running scripts within whitelisted or authenticated applications such as PowerShell, which is designed to automate system administration tasks such as view all USB devices, drives, and services installed in the system, schedule a series of demands, or terminate processes (i.e., Task Manager).

Because there are no files to trace, fileless malware escapes detection from most antimalware programs, especially those that use databases of precedents. Furthermore, most automated sensors cannot recognize illicit scripts, and cybersecurity analysts who are trained to identify them usually have a difficult time establishing where to start looking. Fileless malware isn’t as visible compared to traditional malware. They employ a variety of techniques to stay persistent, and can adversely affect the integrity of a business’s process and the infrastructures that run them.

Fileless malware by the numbers

Cybersecurity firm Kaspersky Lab first discovered a type of fileless malware on its very own network a couple of years ago. The final verdict was that it originated from the Stuxnet strain of state-sponsored cyber warfare. The high level of sophistication and government funding meant fileless malware was virtually nonexistent until the beginning of 2017.

In November 2016, attacks using fileless malware saw an uptick of 13% according to a report. In the same quarter, attacks surged 33% compared to the first quarter. During the first quarter of 2017, more PowerShell-related attacks were reported on more than 12,000 unique machines.

Kaspersky Lab uncovered over 140 infections across 40 different countries. Almost every instance of the fileless malware was found in financial institutions and worked towards obtaining login credentials. In the worst cases, infections had already gleaned enough information to allow cyberattackers to withdraw undisclosed sums of cash from ATMs.

In 2018, cybersecurity firm Trend Micro detected a rising trend of fileless threats throughout the first half of the year.

Is your business at risk?

It is unlikely your business would have been targeted in the earliest stages of this particular strain of malware, but it’s better to be safe than sorry. Businesses should practice defense in depth, where multilayered safeguards are implemented to reduce exposure and mitigate damage. But apart from cultivating a security-aware workforce, what actionable countermeasures can organizations do?

While your business might not be in immediate danger, you should employ solutions that analyze trends in behavior. It is also wise to invest in a managed service provider that offers 24/7 network monitoring, proper patches, and software updates. Call today to get started.

Published with permission from TechAdvisory.org. Source.

The post Fileless malware: Are you at risk? appeared first on Parallel Edge, Inc.


Source: Pronto

Expect CPU shortages until late 2019

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Expect CPU shortages until late 2019

Consumers and businesses increasingly rely on powerful computers to run high-tech applications. But in the coming months, they may have issues obtaining the PCs they need. Since 2018, Intel has reported a processor shortage, which some experts believe may not be resolved until the latter half of 2019. Read on to learn more.

Reasons for the shortage
There are many contributors to Intel’s long-running chip production problems. For starters, demand for Intel computer chips has been higher than expected as more businesses depend on resource-intensive applications, cloud computing, and state-of-the-art machines to gain a competitive edge.

Additionally, there are major delays in the production of Intel’s next-gen 10-nanometer processors, largely because the company is short on capacity. This means businesses will not have access to PCs featuring these processors until much later in 2019.

Intel also appears to be prioritizing development of server CPUs, as they make up a huge portion of the company’s revenue. Focusing on server chips, however, has resulted in slower production rates of consumer-grade CPUs. Desktop CPU revenues, in particular, lagged significantly behind notebook and server CPUs, which resulted in the shortage of chips for desktop PCs.

What’s being done
Experts predict that customers will have had enough server CPUs so production for these productions will slow down by the second half of 2019, freeing up enough capacity to meet the demands for desktop and notebook CPUs. In fact, according to Intel’s interim chief executive Bob Swan, “We are working closely with our customers to align demand with available supply while we add capacity and we expect supply-demand balance to improve by mid-year.”

Intel also promises that PC shortage issues will be completely resolved by the third quarter of 2019. In the meantime, computer hardware manufacturers like Lenovo and Asus have their work cut out for them. To make up for the Intel chip shortage, PC manufacturers are strongly considering switching to AMD processors for desktops and laptops.

What does the shortage mean for businesses?
Businesses who are unable to acquire the newest Core, Celeron, and Pentium series processors for desktops and laptops may have to look for alternatives compatible with non-Intel chips. But if your company is running on a tight budget, it may make more sense to wait until late 2019 to upgrade to computers equipped with next-gen Intel processors.

Sticking with older hardware does leave your business exposed to security and downtime risks, so it’s important to stay on top of the latest updates and regular maintenance. Fortunately, a top-notch managed services provider can proactively manage your hardware for a reasonable monthly fee.

If you want to hear more about the latest hardware news and developments, stay tuned to our blog. We also provide services for all things IT, so contact us today!

Published with permission from TechAdvisory.org. Source.

The post Expect CPU shortages until late 2019 appeared first on Parallel Edge, Inc.


Source: Pronto

The dangers of the web and how to stay safe

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The dangers of the web and how to stay safe

You probably go to great lengths to keep yourself safe, whether at home or in public. But what happens when you get online? Learn more about how you could be exposing yourself and your personal information over the internet so you can stay safe.

With the headlines about data breaches and cyberattacks greeting you every time you go online, it seems impossible to have a surefire, foolproof way to keep your information secure. Sometimes cyber predators are relatively harmless, but oftentimes, their goal is to steal identities and financial information. Virus scanners and firewalls can definitely help, but here’s an added layer of protection when you go online.

What is private browsing?

Your web browser — whether it be Chrome, Edge, Firefox, Safari, or Opera — stores the addresses of the sites you visit, cookies that track your activity, passwords you’ve used, and temporary files you’ve downloaded.This can be convenient if you frequently visit certain pages, can’t remember your login details, or if you’re trying to recall a website you visited a few days ago. But if someone else uses or gains access to your computer, your most private (and embarrassing) internet activities are exposed for anyone to see.

With private browsing — also called Incognito Mode in Chrome and InPrivate Browsing in Edge — all the information listed above does not get recorded. In fact, all the websites and information you accessed during a private browsing session is discarded without a trace as soon as you close the browser. This can come in handy when you’re using a public computer because you’re instantly logged out of all the accounts after closing the window.

Private browsing also prevents cookies from being stored on your computer. In a normal browsing session, sites like Facebook will inundate you with highly targeted ads based on the sites and pages you’ve visited. But in private browsing mode, your internet activity won’t be used against you by marketing companies.

Another benefit of private browsing is you can use it to log in to several accounts on the same site, which is useful if you need to log in to two different Google accounts at the same time.

Limitations of private browsing

Although private browsing does prevent your web browser from storing your data, it doesn’t keep your online activities 100% private. If your computer is connected to the company network, system administrators can still keep track of what you’re browsing, even if you’re in Incognito Mode. Also, if spyware or keylogger malware is installed on your computer, hackers will still be able to see what you’re doing online.

A keylogger malware records every key you punched in and may send this information to a predefined email address without you knowing. This means passwords, answers to verification questions, account numbers, credit card details, or even the words you type in a chat can be emailed to someone spying on your online activities.

Even though private browsing has quite a few benefits, you shouldn’t solely depend on it for online privacy. Your computers and mobile devices must be equipped with Virtual Private Networks that encrypt your internet connection and prevent anyone from intercepting your data. And don’t forget to scan your computer for viruses with a strong anti-malware program to keep spyware and other malicious web monitoring software at bay.

If you want to know where you can get these solutions or learn more about web browser security, call us today. We have the tools and expert advice you need to prevent anyone from snooping on your internet browsing.

Published with permission from TechAdvisory.org. Source.

The post The dangers of the web and how to stay safe appeared first on Parallel Edge, Inc.


Source: Pronto

Tidy IT: emails, chats, and files in one app

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Tidy IT: emails, chats, and files in one app

It can be overwhelming to have several windows pulled up to manage your email, company chats, and any cloud storage that isn’t compatible with your inbox. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the tedium of multitasking.

The convenience of chat apps has enabled workers to cut down on time spent away from their workspace to quickly exchange information with colleagues. And work-related software isn’t just becoming more mobile, it’s also getting more user-friendly, with apps like Microsoft Teams bringing together several different platforms. Here’s how you can use that to your advantage:

Use SharePoint to store and share files

You might already be using SharePoint to store files and collaborate with your teammates. But did you know that in every Teams channel, you can click the Files tab to share files from SharePoint with team members? You can also access SharePoint files that are already shared in the channel and use Office Online or Office Desktop to collaborate on those files.

Forward emails into a channel

You get countless emails every day, many of which might be lost in your inboxes. Fortunately, Microsoft makes it easy to forward any email message from Outlook to a channel in Teams so they show up in both platforms. Just click the ellipsis next to any channel name and select Get email address. This generates an email address for the channel, which you can copy and use to forward files, documents, and messages.

Stick with a few groups

While you can create as many groups within your organization as you like, going overboard can result in a cluttered messaging interface that overwhelms team members. We recommend you create groups based on the number of projects and team members involved; you can always add more if necessary.

Set up audio conferencing

Teams lets you host voice meetings with groups or with just one team member. This is particularly useful when communicating with remote workers or clients, in which case you can give them guest access to your Teams channel. Guest access ensures they’re able to communicate, but unable to view private information.

Test communication strategies

Just because some of the features in Teams overlap with other Microsoft platforms, such as Yammer and Skype for Business, doesn’t mean they’re all redundant. Think of it as a chance to test different communication strategies to find out what works best for you. For instance, if most of your clients have a Skype ID, you can use Skype for client calls and Teams for internal calls.

Share conversations with new team members

Teams makes onboarding new hires easy. Rather than forwarding numerous emails and documents to new employees, you can use Teams to share past conversations and projects with them. This enables everyone to catch up without having to deal with cumbersome documents.

Microsoft Teams and other Office solutions are equipped with plenty of useful features that can take some time to master. But by taking advantage of these tools, you’ll be able to save time and maximize efficiency, all without having to spend a dime. If you have any questions about Microsoft Office and how it can benefit your business, don’t hesitate to give us a call.

Published with permission from TechAdvisory.org. Source.

The post Tidy IT: emails, chats, and files in one app appeared first on Parallel Edge, Inc.


Source: Pronto

Which social media platform is best for you?

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Which social media platform is best for you?

Finding the right channel to promote one’s business is a growing challenge in the digital age, with social media acting as an indispensable business tool. The question is, what else can you do aside from updating your status? Here are five ways to help you enhance your social media marketing.

Social media has helped businesses not only to cut down on customer service costs, but also to cut corners in their marketing efforts. For you to get the most out of social media, you need to evaluate which tools work best in our industry, how much of your time a social media project is worth, and how to apply common best practices.

1. Choose the right platform

Since the internet offers a buffet of free, easy-to-use platforms, it’s tempting to sign up for all of them. Without due prudence, however, you might find yourself managing more accounts than you have time for.

Ask yourself these questions before choosing which platform to use:

  • Who is my target customer and what channels do they use?
  • What do I hope to gain by opening a social media account?
  • What kind of content do I want to share and create?
  • How much time can I devote to social media management?

Investing more time in fewer platforms helps you monitor the more important areas of your business.

2. Know when to update

Are most of your customers online at 8:00 am or 8:00 pm? With a better understanding of your target users’ habits, you can schedule your posts so they create more traffic, increase brand engagement and, eventually, generate new leads and customers.

Although the best time to post content changes based on your industry, location, and other factors, these are the most successful times on average:

  • Facebook: 1:00 pm-3:00 pm on Thursday and Friday
  • Twitter: 3:00 pm-8:00 pm, Monday to Friday for B2B and Wednesday, Saturday, and Sunday for B2C organizations
  • YouTube: 12:00 pm-3:00 pm, Thursday to Sunday
  • LinkedIn: 8:00 am-5:00 pm, Monday to Friday

3. Use attractive, professional-looking visuals

One of the simplest ways to get followers to share your posts is by uploading high-quality photos, videos, and infographics along with your messages. Studies have shown that Facebook posts with images result in 39% more engagement, while tweets with images or videos create 200% more engagement.

4. Engage with your followers

It’s important for businesses to maintain a healthy back-and-forth on social media. This means beyond sharing useful content, you should also respond to their comments and private messages as quickly as possible. You can build stronger relationships with customers by writing thank you comments to anyone who shared positive experiences with your business and by addressing negative comments with personalized and helpful responses.

5. Pump the brakes on promotional materials

Although social media is a valuable tool, it’s important not to muddy the water with too many promotional posts. A rule of thumb for social media promotions is that 80% of your posts should be shareable and interactive content, while the remaining 20% should be about your business. This will result in more engagement, a more consistent brand image, and a healthier bottom line.

Social media can help your business succeed, but only if it’s used correctly and effectively. If you’re interested in adopting the right social media platform to increase engagement and create a stronger brand reputation, contact us today and we’ll help you get started.

Published with permission from TechAdvisory.org. Source.

The post Which social media platform is best for you? appeared first on Parallel Edge, Inc.


Source: Pronto

OneNote 101: Master OneNote in no time

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OneNote 101: Master OneNote in no time

OneNote is a useful but underutilized app that comes with Microsoft Office. It enables you to create and share digital notebooks that contain text, audio, video, and other multimedia, taking your note-taking to another level. Discover the ins and outs of this wonderful app by reading on.

Organize your digital notebook

While both Microsoft Word and OneNote let you create text-heavy documents, they store and display saved information differently. Word displays one document at a time, but OneNote shows you all your documents at once.

When you open OneNote for the first time, it shows you a default Notebook called “My Notebook.” If you want to create another notebook, click on the < beside the name of your current Notebook, then choose +Notebook at the bottom of your screen.

To use the default notebook, you can immediately customize it. The easiest way to do this is to separate the Notebook into sub-categories called Sections, similar to what dividers do in a physical notebook. For example, you can organize your client notes by dedicating a specific Section for them. Sections are shown as color-coded tabs along the top of the screen, next to the name of your Notebook. Add one by clicking on +Section at the bottom left of your screen.

After you’ve created Sections, it’s time to add individual pages to them. For example, under the Section Client A, you can add pages pertaining to Client Contact, Project Status, and Billing Information. To begin adding pages under a Section, simply click +Page.
Rename your Notebook, Section, or Page by right-clicking the bar with its name and choosing the rename option.

Start experimenting

There’s no hard-and-fast rule to enjoy OneNote, because each person’s note-taking habits are unique. The only way to find out if OneNote works for you is to try out all the features, and decide which works for you. Here are some things you can try to get a feel of the OneNote experience. However, keep in mind that these only work in OneNote for Windows 10. If you’re using an older version, you need to upgrade to the latest version to enjoy these benefits:

  • Add tags to your notes so you can search for them efficiently
  • Instantly turn your drawings into shapes or text using the Ink to Shape and Ink to Text functions, respectively
  • Solve equations by using the Ink Math Assistant, an in-app function that will help you graph or solve math problems
  • Use “Immersive Reader” to read texts out loud
  • Write on a web page in Microsoft Edge and save your annotations to OneNote

Share your OneNote

So you’ve created a detailed plan for an upcoming event complete with visual pegs and handwritten instructions, and you want to share that with your team. That’s easy as pie with OneNote. Just go to the upper right corner of your ribbon, click on the Share button, and type in the email addresses of the people to whom you wish to send your notes. You can also set the sharing permissions to either “can view” or “can edit,” giving you more control of your data.

OneNote has innumerable tricks up its sleeve, and it can take months for you to master all of them. Call us today, and we’ll make sure you’ll get the hang of OneNote in no time.

Published with permission from TechAdvisory.org. Source.

The post OneNote 101: Master OneNote in no time appeared first on Parallel Edge, Inc.


Source: Pronto

Are autocomplete passwords safe?

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Are autocomplete passwords safe?

Advertisements and suggestions based on our internet browsing habits are sources of online tracking. However, autocomplete passwords are also another source of online tracking. This sneaky tactic comes with serious security risks. Here’s how you can stop it from targeting you.

Why auto-fill passwords are so dangerous

As of December 2018, there are 4.1 billion internet users in the world. This means users have to create dozens of passwords, either to protect their account or simply to meet the password-creation requirements of the platform they’re using. Unfortunately, only 20% of US internet users have different passwords for their multiple online accounts.
Certain web browsers have integrated a mechanism that enables usernames and passwords to be automatically entered into a web form. On the other hand, password manager applications have made it easy to access login credentials. But these aren’t completely safe.
Tricking a browser or password manager into giving up this saved information is incredibly simple. All a hacker needs to do is place an invisible form on a compromised webpage to collect users’ login information.

Using auto-fill to track users

For over a decade, there’s been a password security tug-of-war between hackers and cybersecurity professionals. Little do many people know that shrewd digital marketers also use password auto-fill to track user activity.

Digital marketing groups AdThink and OnAudience have been placing these invisible login forms on websites to track the sites that users visit. They’ve made no attempts to steal passwords, but security professionals said it wouldn’t have been hard for them to do. AdThink and OnAudience simply tracked people based on the usernames in hidden auto-fill forms and sold the information they gathered to advertisers.

One simple security tip for today

A quick and effective way to improve your account security is to turn off auto-fill in your web browser. Here’s how to do it:

  • If you’re using Chrome – Open the Settings window, click Advanced, and select the appropriate settings under Manage Passwords.
  • If you’re using Firefox – Open the Options window, click Privacy, and under the History heading, select “Firefox will: Use custom settings for history.” In the new window, disable “Remember search and form history.”
  • If you’re using Safari – Open the Preferences window, select the Auto-fill tab, and turn off all the features related to usernames and passwords.

This is just one small thing you can do to keep your accounts and the information they contain safe. For managed, 24×7 cybersecurity assistance that goes far beyond protecting your privacy, call us today.

Published with permission from TechAdvisory.org. Source.

The post Are autocomplete passwords safe? appeared first on Parallel Edge, Inc.


Source: Pronto

Save on printing costs with these 5 tips

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Save on printing costs with these 5 tips

Managing your print infrastructure efficiently will minimize your IT budget. It sounds impossible, but it can be done. Many small and big enterprises don’t realize that they are using ineffective printing models, but you can make a difference if you follow these tips.

Replace outdated printers

Outdated and cheap printers may be functional, but they are putting a huge dent in your IT budget.

Any piece of equipment that is seven years old (or older) requires frequent repairs and causes more trouble than it’s worth. Because old printers are no longer under warranty, fixing them is more costly and challenging. It’s also difficult to replace parts for old printers because manufacturers have stopped carrying them for models that have been phased out.

When you replace outdated equipment with newer, multi-functional printers, you’re investing in hardware that will pay for itself with increases in productivity and efficiency.

Avoid purchasing unnecessary supplies

A poorly managed printer environment could result in a stockpile of cartridges, toners, and reams of paper. This happens when, for example, an employee uses a printer that’s about to run out of ink and makes an unnecessary request for new ink or toner. This is more common than you may think, and definitely more expensive.

In the absence of a dedicated printer manager, you can avoid this situation by automating supply replacement. Assign a point person to proactively place orders when supplies are about to run out, so your company can avoid needless purchases.

Impose strict process workflows

Submitting expense reports, filing reimbursements, and other administrative tasks require a proper document workflow. Without a guideline, employees and administrative staff tend to print an unnecessary amount of documents.

Automate your company’s document-driven processes to reduce or prevent redundant print jobs that result in stacks of abandoned documents. Not only are these printouts wasteful, they’re also a security and privacy concern.

Go paperless

Designing a document management solution that reduces paper consumption is the best way to save money. It may not be possible in every department, but those who can do their jobs without printing should be encouraged to do so by management. Printing lengthy email chains that can be discussed in a meeting is just one example of a wasteful practice that should be avoided.

Reduce IT support calls for printing issues

Calling your company’s IT guys to assist with problems like paper jams, printer Wi-Fi issues, and other concerns reduces employee frustration. You and your IT personnel could avoid dealing with these productivity killers by identifying the problem areas of your print environment. Then, you can work on solutions specific to your office, such as drafting a printing workflow, or getting help from document management experts who can recommend time- and budget-saving solutions.

Having a group of experts manage your IT workflow can make your day-to-day operations more efficient and help you save on printing costs. Our experts will gladly recommend best practices and tips on document management. Call us today.

Published with permission from TechAdvisory.org. Source.

The post Save on printing costs with these 5 tips appeared first on Parallel Edge, Inc.


Source: Pronto

Virtualization is different from the cloud

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Virtualization is different from the cloud

Virtualization and cloud computing can be confusing, especially to business owners who are not familiar with them. But when you understand their differences, you’ll be able to best take advantage of these technologies.

Virtualization
Imagine a company with five servers, each assigned a single task such as storage, email, etc. If there were a spike in email traffic, it would overwhelm the email server, causing it to slow down. Adding another server would solve this problem, but it would be expensive and inefficient on days with less traffic.

With virtualization software, you can combine the resources of all five servers in our example. So if the email server gets bogged down, it can borrow resources from any of the other servers with extra capacity. The process is not as simple as it sounds, and businesses often turn to an experienced IT service provider to set up a virtualized environment.

Because virtualization software can be installed on a server in your office, it is totally independent of cloud technology. Sometimes, people misunderstand the difference because the vast majority of cloud solutions use virtualization to improve their services.

Cloud computing
With cloud computing, users can edit documents, save files, and interact with apps that aren’t actually on their computer. Instead, they access these items by connecting to a server via a network or internet connection.

To carry out its purpose, a cloud platform sometimes uses several virtualized servers to provide users with a simple system that appears to be on its own, even though it’s actually shared with several other users and servers. There’s no need to purchase additional servers, and you can also save valuable office space by not having to deploy bulky equipment.

Obviously, scalability is critical in today’s ever-changing business conditions. Cloud computing makes it easier to manage business tasks to maximize productivity. And it helps streamline operations, as more cloud services are integrated. Businesses don’t have to worry about infrastructure maintenance because it is covered by the cloud service provider.

Virtualization and cloud computing are both economical technologies that small businesses should take advantage of. If you want to see what they can do for you, call our experts today!

Published with permission from TechAdvisory.org. Source.

The post Virtualization is different from the cloud appeared first on Parallel Edge, Inc.


Source: Pronto