Microsoft is redesigning Outlook for Mac and Windows to reduce clutter and improve user experience. The design changes will be patterned after the iOS version of the app, which is much easier to use and more modern-looking than its desktop counterpart. If you use Outlook on a desktop, check out these new changes.

How Outlook will be simplified

The most notable feature of the new Outlook will be a simplified navigation bar along the top of the screen, which means less of the screen will be reserved for formatting and organizational options. However, you can still add more buttons to accommodate your common tasks and preferences. With a smaller number of commands, you can benefit from an uncluttered interface that lets you use email more efficiently.

Changes will also be made to the left panel to provide users with quicker access to folders across multiple accounts. Moreover, a slide-to-delete function using Apple’s trackpad — like in the iOS version — will be integrated into the redesigned app.

Other design changes for Outlook in Mac

Mac users can also expect faster and more reliable search and calendar features in the enhanced Outlook. The search function will get a performance boost and will be moved to the top right corner of the app for easier access. The calendar function’s interface, on the other hand, will be reworked to eliminate tedious steps currently required to manage appointments.

These and other upcoming changes are aimed at increasing users’ satisfaction ‘by providing a cleaner, more modern way to email.’ The design changes will also benefit those who access their account on different devices because, in the updated desktop version, they will be able to enjoy the same uncluttered app that they use on their mobile devices.

Although the changes are for Windows and Mac, Microsoft is implementing most of the design changes primarily for Mac. Microsoft recognizes Outlook’s popularity among “key influencers and decision makers,” whom it wishes to win over before a wider release. The new version will most likely become available to Office 365 subscribers first and eventually roll out with Office 2019, which is expected to arrive in mid-2018.

An easy-to-use email interface is a boon to your business’s productivity. And with Outlook’s new look and improved functionality, you can read, send, and organize emails more conveniently and with minimal distraction. Our experts are on-hand to answer all your questions about Outlook and other Microsoft Office apps — get in touch with us today.

The post Outlook on Mac and Windows gets redesigned appeared first on Parallel Edge, Inc.

Source: Pronto

There are countless platforms that showcase, review and link to small businesses, but few have as much impact as Google does. Although business owners can’t choose where their site ranks in the search results, they can edit information that is displayed and insert some flashy new features.

How to edit your business’s Google listing

When someone types your business’s name and location into Google.com, a “Knowledge Panel” is displayed on the righthand side of the search results with information about your office. If your business doesn’t have a Knowledge Panel, you can change that by opening a free Google My Business (GMB) account.

The GMB platform lets you link to your website, update office information (address, hours, phone number, etc.) and choose which photos Google associates with your company. GMB also gives you data about how many people:

• Saw your business’s Knowledge Panel in search results
• Visited your website by clicking somewhere in the Knowledge Panel
• Asked for directions via the Knowledge Panel

What’s new with GMB?

In the summer of 2017, Google announced that business owners could customize “Posts” in their Knowledge Panel. Posts are made up of a 100-300 word caption, an image and a call-to-action button, such as Learn More, Sign Up, Buy, etc. Posts automatically expire after seven days, which makes them perfect for sales, events and content marketing.

More recently, Google added another exciting feature: the ability to schedule appointments from inside the Knowledge Panel. If your website uses one of the 22 accepted plugins, you can connect it with GMB to make it easier for searchers to book a reservation at your location. Google is in the process of rolling out this feature to gyms, beauty salons and restaurants, but a wider release is on the way.

How do I enable Bookings?

Adding this feature to your GMB page is an easy four-step process:

1. Log in to Google My Business
2. Click on the Sign Up For Bookings icon below your business’s profile
3. Choose your booking provider from the list of approved vendors and sign up on its site
4. Check back in a few days and start tracking your appointments with GMB!

If your business accepts reservations, this feature will be an indispensable tool for improving your customers’ experiences. For more information on low-cost technology solutions that add value to your business — give us a call today.

The post Google My Business now accepts appointments appeared first on Parallel Edge, Inc.

Source: Pronto

As seen with Apple’s AirPods, people today are quickly growing accustomed to wireless pairing between their smartphones and headphones. Of course, Google has been working on a solution of its own, and it has just made it to the market.

What is Fast Pair?

Fast Pair is Android’s new connectivity solution which uses Bluetooth technology and the smartphone’s proximity to let you connect to Fast Pair-enabled Bluetooth devices with just a single tap.

How does it work?

When a Fast Pair-enabled device is nearby, your Android smartphone will automatically retrieve the device’s product image and name from Google’s servers and display it on the screen. After tapping the image, a confirmation message will appear to let you know a pairing has been made successfully.

Fast Pair also comes with useful companion apps. An example would be the equalizer app that comes with certain Bluetooth headphones. It lets users optimize their sound experience whenever using Fast Pair to connect to Bluetooth devices.

Note that Fast Pair only works with Google Play Services version 11.7. And while Google may not have introduced a completely new technology, you can expect a broader range of wireless coverage and faster connectivity as more wireless devices get Bluetooth 5 features.

Does it support all existing Bluetooth gadgets?

Not for the time being; Bluetooth device manufacturers will need to adopt Fast Pair by registering with Android first. Currently, the following headphones are Fast Pair compatible: Google’s Pixel Buds, Libratone’s Q Adapt On-Ear, and Plantronics Voyager 8200-series wireless headsets.

Support for Fast Pair extends back to Android Marshmallow. And as more Android phones are losing the headphone jack, Google has made the right move to support the change in demand.

As the world of technology moves forward, you can expect even more hardware designed to make life easier. And as always, you can count on us to keep you up to date about all of it. If you have any other questions, just give us a call.

The post Android introduces Fast Pair appeared first on Parallel Edge, Inc.

Source: Pronto

As the world’s most popular productivity suite, Microsoft Office tends to receive much attention from cybercriminals. Generally, hackers embed malware in authentic Office files to trick users into unleashing it onto their machines. However, the most recent exploit proves to be much more dangerous than any Office hack we’ve seen.

What’s the new Office threat?
The Office exploit takes advantage of Microsoft’s Dynamic Data Exchange (DDE), a protocol that sends messages and data between applications. For example, DDE can be used to automatically update a table in a Word document with data collected in an Excel spreadsheet.

The problem with this is hackers can create DDE-enabled documents that link to malicious sources rather than to other Office apps. Theoretically, this allows hackers to launch scripts that download Trojan viruses from the internet and execute it before the user is even aware of the attack.

And unlike most malware-embedded Office files, which are usually blocked by security protocols from Microsoft, DDE exploits are instant. Once a compromised Word file is opened, it automatically executes the hack.

Outlook at risk
What’s even more alarming are the DDE vulnerabilities in Outlook. Recent reports found that hackers can embed malicious code in the body of an email or calendar invite, allowing them to perform phishing scams without a file attachment.

Fortunately, Outlook DDE attacks are not as automated as Word or Excel DDE attacks. Two dialog boxes will usually appear when you open the email asking if you want to update a document with data from linked files and start a specific application. Simply clicking ‘No’ on either of these boxes will stop the attack from executing.

Defending against DDE attacks
Beyond saying no, you can protect yourself by following these security best practices:

• Evaluate the authenticity of unsolicited emails before interacting with them and don’t open attachments from unfamiliar contacts.
• View emails in plain text format to completely stop DDE attacks embedded directly in emails from running. Note that this will also disable all original formatting, colors, images, and buttons.
• Use a strong email security system that prevents phishing emails, spam, and other unwanted messages from reaching your inbox.
• Get in the habit of checking for Microsoft updates, as they’re usually quick to release patches after vulnerabilities have been discovered.

Last but not least, consider working with our team. We’re Microsoft Office experts who can keep you safe from the latest threats. Call us today to get started!

The post Hackers exploit vulnerable Office feature appeared first on Parallel Edge, Inc.

Source: Pronto

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities.

Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and networking behemoth Cisco recently announced that they will be incorporating these technologies with two of their services.

Business Critical Services

This suite of services uses AI-powered automation, compliance, security, and machine learning analytics tools to reduce the complexity of IT systems management. It helps monitor the health of your business services and mitigate risks via automated compliance and remediation audits.

You can also replicate your network to improve reliability between your hardware and software components, and deploy features with automation capabilities.

Cisco High Value Services

This product support model provides network, software, and solution support using advanced analytics and best practices to access infrastructure performance and remediate issues. Cisco aims to improve business continuity and reduce resource constraints with remote monitoring, automated incident detection, and high SLAs.

Some of the services you can expect include software analysis, workflow integration, customer benchmarking, and predictive network analysis.

Using cutting-edge technologies as well as networking and hardware expertise, Cisco is gearing up its attempt to predict IT failures before they happen. That said, we assume it’s only a matter of time before other major developers follow suit, and when they do, you’ll be the first to know.

If you’d like to learn more about how to predict IT failures before they happen, or stay protected and operational when they do, just give us a call.

The post Cisco introduces new AI services appeared first on Parallel Edge, Inc.

Source: Pronto