The state of ransomware in 2025: What businesses need to know

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The state of ransomware in 2025: What businesses need to know

Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations. Below, we’ll explore the current trends in ransomware and the measures businesses can take to bolster their defenses.

Ransomware today: A shifting landscape

The ransomware threat landscape has never been more dynamic. While joint efforts by law enforcement and security agencies have led to takedowns of major ransomware groups, smaller and more agile gangs have quickly filled the void.

One key trend is the emergence of new ransomware strains, often rebranded or derived from leaked and purchased code. These groups are working faster, starting negotiations just hours after stealing data.

Most alarmingly, “double extortion” tactics have become the norm. Attackers no longer settle for encrypting company data; instead, they also steal sensitive information, threatening to leak it publicly unless their ransom demands are met. This shift has rendered encryption-only attacks nearly obsolete.

Certain sectors have also become primary targets for ransomware groups. Healthcare organizations, educational institutions, and government agencies remain top priorities for cybercriminals due to the sensitive nature of their data and their perceived vulnerability. These industries accounted for nearly half of publicly disclosed attacks in 2024, according to a BlackFog report.

For business owners and leaders outside of these sectors, it’s crucial to note that no industry is truly safe. The rise of Ransomware-as-a-Service, or RaaS, has made it easier for more and less skilled cybercriminals to target businesses of all sizes with advanced ransomware.

How law enforcement and enterprises are fighting back

Despite the growing complexity of ransomware, there is hope on the horizon. Law enforcement agencies and international collaborations have made significant headway in disrupting major ransomware operations. High-profile takedowns, such as Operation Cronos, have resulted in a decline in the overall volume of ransom payments — a promising trend for businesses worldwide.

However, the fight against ransomware doesn’t solely rest on external actors. Enterprises are adopting the following proactive measures to safeguard themselves:

  • Implementing zero trust architecture – Zero trust is a security model that assumes that threats exist both outside and inside an organization, requiring strict verification for all users and devices attempting to access resources.
  • Adopting endpoint detection and response (EDR) solutions – EDR tools provide real-time visibility into the devices connected to a network, enabling businesses to detect, investigate, and swiftly respond to threats before they can cause significant damage.
  • Conducting regular cybersecurity drills – Simulating an attack can help identify weaknesses, prepare employees, and ensure the organization can respond quickly and efficiently in the event of a real breach.
  • Maintaining immutable backups – If ransomware infiltrates your system, immutable backups provide a secure way to restore operations without paying the ransom.
  • Staying vigilant with patches and updates – Attackers cannot take advantage of outdated technology when you regularly update your software and systems.
  • Leveraging artificial intelligence (AI) tools – Just as attackers are exploring AI-based methods to enhance their operations, businesses can use AI for advanced threat detection and automated responses to preempt attacks.

Our security experts can help you build a comprehensive cybersecurity strategy that includes proactive measures and rapid incident response capabilities. Contact us today to learn more about how we can protect your business from ransomware attacks.

Published with permission from TechAdvisory.org. Source.

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Harnessing the full potential of Microsoft Copilot

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Harnessing the full potential of Microsoft Copilot

Microsoft Copilot and other AI tools are changing how people work, research, and create. But are you using these tools to their full potential? This guide provides tips to get the best results from Copilot, whether you’re summarizing information, drafting content, or creating AI-powered images.

Use Copilot to summarize web pages

If you’re browsing with Microsoft Edge, Copilot can summarize web pages for you. Just click the Copilot icon and select Create a summary to get a concise version of lengthy articles. This feature is incredibly useful when conducting research, as it helps you quickly grasp the key points without reading through entire pages.

For an even more refined summary, you can customize the output by asking Copilot to highlight specific aspects, such as:

  • Key statistics and data points
  • Main arguments and conclusions
  • Counterpoints and alternative perspectives

Generate first drafts quickly

Struggling with writer’s block? Copilot can help jump-start your writing process by generating structured, high-quality drafts. Whether you need an email, a blog post, a report, or a presentation, simply provide a detailed prompt and specify the desired tone (e.g., formal, casual, or professional) to get the words flowing.

To make the most of this feature:

  • Provide clear, specific instructions for better results.
  • Include key points or ideas you want covered.
  • Indicate formatting preferences, such as bullet points or paragraph structure.

Additionally, Copilot can suggest alternative phrasing, improve readability, and format text in specific ways, such as outlines, making your writing process smoother and more efficient.

Sign in for a personalized experience

While you can use Copilot without signing in, logging in with your Microsoft account unlocks additional features, enabling the AI to better tailor responses according to your needs. Benefits of signing in include:

  • Access to past conversations – Pick up where you left off across multiple sessions.
  • Extended voice chat durations – Engage in longer, more detailed discussions.
  • Cross-device synchronization – Seamlessly continue interactions across different platforms.

Personalized settings also allow Copilot to refine its responses based on your history, improving accuracy and relevance.

Use Think Deeper for in-depth analysis

For those needing more than just a basic answer, Copilot’s Think Deeper feature enhances responses by breaking down complex queries into well-structured, insightful explanations. This tool is particularly useful for analyzing multifaceted problems, conducting comparative research, and seeking detailed step-by-step guidance.

Enabling Think Deeper provides thorough responses that may include:

  • Pros and cons of different solutions
  • Case studies and real-world examples
  • Expert opinions and industry best practices

Create AI-generated images

Copilot isn’t limited to text-based assistance; it can generate custom images as well. Whether you need illustrations for presentations, marketing materials, or creative projects, Copilot can generate it for you with a simple prompt and description of the image you need.

To get the best results:

  • Provide a detailed description, including color, style, and composition.
  • Refine the generated images by adjusting prompts or requesting variations.
  • Download high-quality visuals for professional use.

Microsoft Copilot is a game-changing tool, but unlocking its full potential requires a deep understanding of its features. For expert guidance on getting the most out of Microsoft products and other tech solutions, reach out to our IT specialists today.

Published with permission from TechAdvisory.org. Source.

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Cutting cloud costs: Smart strategies to avoid overspending

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Cutting cloud costs: Smart strategies to avoid overspending

Are your cloud costs higher than expected? Many businesses overspend on cloud solutions due to poor planning, underutilized resources, and hidden fees. This article breaks down the biggest cost drivers in cloud computing and provides actionable insights to help you reduce waste, improve efficiency, and take control of your cloud budget.

Common reasons for cloud overspending

Understanding the common causes of overspending on cloud computing can help you optimize your cloud budget.

Inefficient digital transformation
Embracing cloud computing without a clear strategy can lead to uncontrolled expenses. It’s essential to have a plan that outlines how cloud services will be deployed, maintained, and expanded to align with organizational goals and budgets. ​

For example, migrating workloads without a clear understanding of requirements or optimizing architectures often results in overprovisioning and resource sprawl. To manage costs, it’s crucial to integrate tools that monitor and manage expenses across cloud, multicloud, and hybrid environments. ​

Unanticipated AI expenses
The integration of artificial intelligence (AI) into cloud services can introduce unforeseen costs. Developers may underestimate the memory and processing demands required to operate AI models, leading to significant increases in resource consumption. Proper planning and optimization are necessary to prevent these costs from escalating. ​

Vendor lock-in
Vendor lock-in occurs when an organization becomes dependent on a specific cloud provider, making it challenging to switch vendors without incurring significant costs. This could be a problem for your business because service packages between vendors tend to differ, and you may end up locked in and unable to transfer to a more cost-effective package when your operations grow.

Lack of regular reassessment
Failing to regularly assess your cloud system is a sure way to get stuck paying for more solutions than you may need. Regularly reassessing cloud services, at least quarterly, helps uncover hidden costs and ensures that your solutions remain cost-effective. ​

Complexity of public cloud offerings
The vast array of services and pricing models offered by public cloud providers can be overwhelming. Without a clear understanding of their cloud needs, organizations may struggle to select cost-effective options, leading to unnecessary expenses. ​

Rising software and talent costs
The continuous increase in software licensing fees and the high demand for tech talent contribute to escalating cloud expenses. Organizations need to balance these costs while maintaining operational efficiency. ​

How to mitigate cloud costs

To control cloud expenses, organizations should adopt the following strategies:​

  • Implement cloud cost management tools – Use tools that provide visibility into cloud usage and expenses to identify areas for optimization.​
  • Optimize resource allocation – Regularly assess and adjust resource allocations to match actual usage, avoiding overprovisioning.​
  • Negotiate with vendors – Engage with cloud service providers to negotiate favorable terms and explore cost-saving opportunities.​
  • Invest in training – Equip teams with the skills to manage and optimize cloud resources effectively.​

Don’t let unexpected cloud expenses drain your budget. With the right strategy, tools, and optimizations, you can reduce waste, improve efficiency, and maximize your cloud investment. Reach out to us today — we’ll help you assess your cloud usage and implement cost-saving measures to stay ahead.

Published with permission from TechAdvisory.org. Source.

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Why SMBs need regular technology business reviews

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Why SMBs need regular technology business reviews

Technology is always evolving, and for small or mid-sized businesses like yours, staying ahead means taking a close look at your IT strategy. A technology business review helps you spot inefficiencies, security risks, and growth opportunities. By conducting these reviews regularly, you can make sure your technology supports your goals, boosts productivity, and stays cost-effective.

Here’s how a well-executed technology review benefits your business.

Optimizing costs and IT investments

Many SMBs overspend on IT without realizing it. A technology business review evaluates your current tech expenses and identifies ways to cut costs without sacrificing efficiency. IT consultants can recommend cost-effective alternatives, such as consolidating redundant tools, switching to cloud-based solutions, or optimizing software licenses. By making smarter IT investments, you can stretch your budget further and free up resources for growth.

Improving productivity and workflow efficiency

Inefficient IT systems slow teams down. A technology review helps uncover bottlenecks and guides you toward a more efficient and effective technology strategy, such as upgrading outdated hardware or adopting cloud collaboration tools such as Microsoft 365 or Google Workspace. These platforms enable seamless file sharing and real-time collaboration, and in turn, increase efficiency and productivity. Making sure your technology supports, rather than hinders, your team’s workflow leads to better business performance.

Enhancing security and compliance

Cyberthreats will always be a major concern for many SMBs, which happen to be a primary target for cybercriminals mainly due to their weaker security measures. A technology review can help boost security by identifying vulnerabilities such as unpatched software, weak passwords, or outdated access controls. The data gathered can also be used to determine the right security solutions for a company’s needs.

Then there’s the matter of compliance requirements, which constantly change. So, whether your business handles customer data, financial records, or healthcare information, a review ensures your IT practices align with industry regulations, reducing legal risks and protecting your reputation.

Keeping up with technology trends

Failing to adapt to rapid technological changes can leave your business behind. A technology business review offers valuable insights into emerging trends, helping you stay informed and up to date. It can help you determine which innovations — such as automation, artificial intelligence, or cloud computing — can benefit your business. It can also help pinpoint outdated systems that must be replaced with scalable, future-proof solutions that support long-term growth.

Minimizing downtime and IT disruptions

Unplanned IT failures can be costly and disruptive, especially without a system in place to monitor risks. Regular reviews help identify potential issues early, preventing downtime and keeping your business running smoothly. Consultants can recommend solutions such as cloud-based backups for faster recovery, redundant internet connections for uninterrupted service, and predictive maintenance strategies to prevent hardware failures. With a proactive IT strategy, your business can avoid costly interruptions and maintain seamless operations.

Future-proofing your business

Technology business reviews not only help resolve current issues but also ensure your IT strategy stays modern and aligned with evolving trends. Conducting regular reviews help you stay ahead of risks, refine your technology investments, and maintain a secure, efficient IT environment that supports your company’s growth.

Ready to gain a competitive edge with a tailored technology review? Contact us today, and let’s create a smarter IT strategy for your business.

Published with permission from TechAdvisory.org. Source.

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Password managers under attack: Protect your SMB

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Password managers under attack: Protect your SMB

Many small or medium-sized businesses (SMBs) rely on password managers to simplify and secure their authentication processes, but these tools are now under attack. A recent study revealed a startling rise in malware targeting password managers, with cybercriminals adapting their tactics and growing more sophisticated by the day.

The rising threat of infostealers

Infostealers, also known as information stealers, are a type of malware designed to hijack and transmit sensitive data from a victim’s computer. They can come in many forms, such as keyloggers or spyware, but their main goal is to collect login credentials and other valuable information.

The study by Picus Security uncovered alarming growth in infostealers designed to target credential stores, including password managers. By analyzing one million malware samples, researchers confirmed that 93% of malicious actions use just 10 common hacking methods.

Why are password managers a prime target? Their centralized nature makes them convenient for users but equally appealing to cybercriminals. By breaching just one password vault, attackers can gain access to a wealth of credentials across multiple accounts and platforms.

Malware in action: RedLine and Lumma Stealers

Two notorious infostealers leading these attacks are RedLine Stealer and Lumma Stealer, each targeting victims in unique ways.

  • RedLine Stealer is often spread through phishing attempts or fake websites. It specializes in extracting data from web browsers, email applications, and other credential storage locations.
  • Lumma Stealer operates as a Malware-as-a-Service (MaaS), allowing criminals to rent the malware and use it to steal payment credentials, cryptocurrency wallets, and other sensitive information.

Malware tactics are changing. With operating system defenses improving, old methods such as credential dumping are less effective. Modern infostealers now target weaker but valuable areas, such as password managers.

The dark web surge

The stolen credentials don’t just stop with the initial hacker; they often end up being posted for sale on the dark web. Initial access brokers profit by reselling credentials that give hackers easy access to enterprise systems. These stolen credentials are then used in major ransomware attacks.

Why password manager attacks are increasing

Cybercriminals are adapting their tactics to target password managers for several reasons, including their effectiveness and ease of execution.

  • Minimal skill requirement – Most infostealers only need basic user-level access to scrape stored credentials, making attacks fast and easy.
  • Automation – Many attackers leverage automated tools to extract information, streamlining cyber theft.
  • Password reuse – If businesses use repeated passwords across accounts, stolen credentials can lead to broader credential stuffing attacks, exposing an entire network.

For SMBs, such attacks can be devastating, resulting in operational disruptions as well as financial losses and reputational damage.

Protecting your credentials with secure technologies

SMBs must take decisive action to protect themselves from these growing threats. Here’s how you can stay ahead of attackers and secure your password management systems effectively.

  • Adopt zero-knowledge encryption password managers. With zero-knowledge encryption, even if the vault is breached, no one can read the stored credentials.
  • Enable multifactor authentication. Do this across all user and administrator accounts, making it harder for hackers to gain access.
  • Train your users. Educate employees about phishing attempts and other malware entry points. Teach them to recognize suspicious links and avoid downloading attachments from unknown sources.
  • Regularly update software. Make sure all software, including operating systems, browsers, and password managers, is updated with the latest patches to minimize vulnerabilities.
  • Review logs for unusual activity. Monitor activities in password managers and look for suspicious access or login attempts outside regular patterns.

Password managers are indispensable tools for managing multiple accounts safely, but they’re not invincible. For SMBs, proactive security measures should be part of a broader strategy to strengthen operations against emerging threats.

Safeguard your business from various threats — contact our security experts to get started.

Published with permission from TechAdvisory.org. Source.

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Tips for protecting your computer from browser threats

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Tips for protecting your computer from browser threats

Every time your employees browse the web — whether searching on Google or accessing work applications — they face potential cyberthreats like phishing scams and malware. These risks not only compromise company data but also put employees at risk. As a business owner, it’s essential to implement proactive measures to ensure secure browsing across your company.

Install ad blocking software

Even though online ads may seem harmless, they can contain scripts and widgets that send your information to third parties without your knowledge and consent. This can include adware, which secretly installs itself on your computer and tracks your browsing habits. Ad blocking software will stop banner, rollover, and pop-up ads from appearing on websites. It can also help protect you from accidentally going to malware-laden sites.

Many ad blockers can also disable cookies and scripts used by third parties on websites, block specific items, “clean up” Facebook, and hide YouTube comments.

Prevent browser tracking

In browser tracking, websites monitor your online activity and retain information about the sites you’ve visited. It’s done by placing cookies (i.e., small text files that record everything you do online) on your computer and other devices. Browser trackers not only slow down your computer but can also expose sensitive information to malicious actors.

You can use browser extensions like Ghostery and Disconnect to block cookies from collecting data about your online behavior. It’s also best to utilize your web browser’s built-in private browsing tools, such as Chrome’s Incognito mode or Safari’s Private Browsing. When you use these built-in tools, your browser won’t save details of your browsing session, so it won’t remember your search history, the pages you visited, or your autofill information. This also means your online activities won’t be saved on your device or shared with your other devices.

Use a virtual private network (VPN)

Cybercriminals can intercept data between two parties, allowing them to steal sensitive data, such as login credentials and banking information. A VPN can help solve this problem. It anonymizes your online activity by routing your connection through its secure servers. With a VPN, all of your data traffic gets encrypted and sent via an anonymous IP address. This makes it difficult for hackers to track or intercept your data.

Install antivirus software

Antivirus software is a must for keeping viruses and other malware away from your work PCs, tablets, and smartphones. It will scan your devices for malware and block it if detected, keeping you safe from malicious parties that are after your data.

Make sure to keep your antivirus up to date for continued protection against even the latest cyberthreats. You can enable automatic updates to ensure you’re always running the latest software version.

Train your employees

Provide your employees with security training so they would be aware of the latest scams, know how to recognize cyberthreats, and practice good cyber hygiene. Make sure training sessions also cover your company policies related to data privacy and security, which may include guidelines such as the following:

  • Use strong and unique passwords for every account.
  • Be wary of clicking on links in emails and opening suspicious email attachments.
  • Download software only from legitimate sources.
  • Do not store important documents on unsecured devices.

By taking these steps, you can provide a safer online environment for your employees and protect your business from cyberthreats. If you need help implementing these tips, get in touch with our IT experts.

Published with permission from TechAdvisory.org. Source.

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Shopping for antivirus software? Don’t overlook these key considerations

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Shopping for antivirus software? Don’t overlook these key considerations

Buying antivirus software isn’t exactly a thrilling task, but running a small or medium-sized business (SMB) is hard enough without worrying about ransomware or phishing scams. The right antivirus can keep your devices safe, your business data secure, and your mind at ease. But how do you narrow down your options? We’ll walk you through the five essential factors to consider before making your purchase.

Cost

Sticking to a budget is essential, but cost should be more than just the sticker price when evaluating antivirus solutions. Instead, think of it in terms of value for money.

What to consider

  • Free vs. paid versions – While free antivirus software might seem like a cost-effective solution, it often lacks features such as advanced threat detection, multidevice support, or customer service.
  • Pricing plans – Does the software offer flexible pricing plans that scale with your business? Many antivirus providers offer packages designed specifically for SMBs, with options for a limited number of devices.
  • Hidden costs – Watch out for hidden costs such as additional fees for technical support, upgrades, or advanced features not included in the basic package.

Speed and performance

Slow, resource-heavy software can cripple productivity. Antivirus software is meant to protect your system, not bog it down.

What to consider

  • System impact – Will the antivirus software slow down your devices? Some solutions are notorious for eating up processing power, making simple tasks like opening applications painfully slow.
  • Scan speeds – How fast can the software run a full system scan? It should strike a balance between thoroughness and efficiency, ensuring minimal disruption to your team’s workflow.
  • Smart scanning options – Look for features such as scheduled scans or smart scanning, which allow the program to run background checks during low-usage times.

System compatibility

Every business uses a mix of devices to operate, which can include PCs, Macs, tablets, and smartphones. The antivirus software you choose should be compatible with your setup.

What to consider

  • Operating systems – Does the software support the operating systems your team uses? Some antivirus programs are optimized for Windows, while others are better suited for macOS or Linux environments.
  • Device coverage – How many devices can you protect under a single license? Keep in mind that many SMB packages allow for a specific number of installations, so ensure you have enough to cover your team’s equipment.
  • Mobile compatibility – With employees often working on the go, your antivirus software should extend its defense to mobile devices.
  • Cross-platform protection – If your office uses a mix of operating systems, look for an antivirus solution that offers protection for all of them.

Comprehensive protection

Antivirus software should do more than just scan for viruses. It should also defend against evolving cyberthreats.

What to consider

  • Features – Look for features beyond basic virus detection, such as ransomware protection, phishing prevention, and firewall integration.
  • Real-time monitoring – Does the software constantly monitor threats, or does it only check during scheduled scans? Real-time monitoring is crucial for businesses that need 24/7 defense.
  • Web protection – With so much business conducted online, antivirus software should be capable of safeguarding your web browsers against malicious sites and downloads.
  • Cloud-based updates – Threats evolve daily. Ensure the software offers automatic, cloud-based updates to keep your protection current.

Customer support

Even the best antivirus software can run into hiccups, and when that happens, having access to reliable customer support can make all the difference.

What to consider

  • Documentation – Check if the antivirus provider offers detailed user guides, FAQs, or video tutorials to help your team use the software effectively.
  • Support channels – Does the company offer support via email, phone, or live chat? 24/7 availability is ideal if you operate outside traditional business hours.
  • Response times – How quickly does the support team resolve issues? A delayed response during a real security incident can be catastrophic.

Choosing antivirus software may feel like a chore, but investing a bit of time upfront can save you from major headaches and even bigger losses. Focus on these five factors, and you’ll be set to find a solution that’s tailored to your SMB’s needs.

Still not sure where to start? Contact our cybersecurity experts for personalized advice.

Published with permission from TechAdvisory.org. Source.

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How thin and zero clients can cut your IT costs

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How thin and zero clients can cut your IT costs

IT budgets are tighter than ever, but cutting costs shouldn’t mean sacrificing performance. Many businesses struggle to balance affordability with efficiency, especially when managing large fleets of desktops and workstations. That’s where thin and zero clients come in. In this article, we’ll explore how businesses can leverage thin and zero clients to lower IT costs while maintaining productivity.

What are thin and zero clients?

Thin and zero clients are lightweight computing solutions designed to replace traditional desktops in a virtualized environment. They rely on a central server for processing power, rather than storing applications and data locally.

  • Thin clients have minimal onboard processing power, but they still run a lightweight operating system, allowing them to handle basic tasks before connecting to a virtual desktop or cloud-based system.
  • Zero clients take this a step further by having no local storage, operating system, or processing power. They function purely as an interface between the user and the remote server, making them even more streamlined.

Both solutions are widely used in industries such as finance, healthcare, education, and call centers, where cost efficiency, security, and centralized management are top priorities.

How do thin and zero clients save you money?

Investing in thin and zero clients can lead to significant cost savings in multiple areas of IT infrastructure. Here’s how:

Reduced hardware costs

Traditional desktop computers require powerful CPUs, large amounts of memory, and local storage, all of which are incredibly expensive. Thin and zero clients, on the other hand, are designed to be inexpensive and last longer since they rely on centralized processing from a server. Businesses can save thousands of dollars by replacing bulky desktops with these streamlined devices, especially in large-scale deployments.

Lower energy consumption

Desktops consume a significant amount of power, particularly when running multiple applications throughout the workday. Thin and zero clients use much less energy. Some models consume as little as 5–15 watts compared to the 150–300 watts of a traditional desktop. This reduction in energy usage translates into lower electricity bills and a more eco-friendly IT operation.

Simplified IT management

Managing a fleet of traditional desktops requires constant updates, troubleshooting, and security patches — tasks that eat into IT resources. With thin and zero clients, IT teams can centralize management, making it easier to roll out updates, enforce security policies, and troubleshoot issues from a single server. This streamlined approach reduces labor costs and minimizes downtime, allowing IT staff to focus on more strategic initiatives.

Enhanced security

Security breaches and data leaks often result from vulnerabilities on individual devices. Since zero clients store no data locally and thin clients rely on a centralized infrastructure, there’s a much lower risk of data loss due to theft or hardware failure. Additionally, IT teams can enforce strict security measures at the server level, ensuring that sensitive information remains protected while reducing the need for costly cybersecurity solutions at the endpoint level.

Extended hardware lifespan

Traditional desktops often become obsolete within 3–5 years due to hardware degradation or the need for more processing power. In contrast, thin and zero clients have a much longer lifespan because they don’t require high-performance components. Since they rely on a server to handle workloads, businesses can avoid frequent hardware upgrades, reducing long-term capital expenditures.

If you want to optimize your IT spending, computer hardware is merely one piece of the puzzle. Contact us today to find more cost-effective solutions to help your business operate on a leaner budget.

Published with permission from TechAdvisory.org. Source.

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Unlocking the full potential of Outlook in Microsoft 365

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Managing your emails doesn’t need to be overwhelming. With Outlook in Microsoft 365, you can effortlessly organize your inbox, simplify scheduling, and communicate more efficiently than ever.

Classic Outlook vs. new Outlook

Microsoft offers two versions of Outlook: classic Outlook and new Outlook. The former is the current version bundled with Microsoft 365, while the latter is intended to replace the built-in Windows Mail and Calendar apps.

Although the new Outlook is available for testing, it currently lacks some key business features. So for now, it’s best to stick with classic Outlook, which Microsoft will support until at least 2029

Key features to improve your Outlook experience in Microsoft 365

Take full advantage of the following Outlook features in Microsoft 365:

Customizing the ribbon toolbar

Outlook’s ribbon toolbar, which provides access to various features, comes in two styles: Simplified and Classic. The Simplified Ribbon, the default interface, offers a sleek design that highlights frequently used tools for a more streamlined experience. Meanwhile, the Classic Ribbon — familiar to long-time Outlook users — offers a complete view of all available options.

To switch between these views, click the downward-pointing caret (˅) in the bottom right corner of the Ribbon and select either Simplified Ribbon or Classic Ribbon. You can also customize the Ribbon by selecting File > Options > Customize Ribbon, where you can add or remove tabs and commands.

To hide the Ribbon for more screen space, press Ctrl + F1 or click the caret at the far right to toggle between different display modes.

Using the search bar beyond finding emails

Outlook’s search bar does more than just locate emails. It also helps you access Outlook functions quickly. This feature replaces the Tell Me function found in Outlook 2016 and 2019.

To use Outlook’s search bar, either click on the search box or press Alt + Q, then type a command such as “filter email” to filter messages by unread status, attachments, importance, and more. Compared to navigating through menus, using the search bar is a faster, more efficient way to access less common features. Plus, the search bar remembers your previous searches, making it easy to find your most-used tools.

Researching without leaving Outlook

Outlook allows you to perform web searches directly within the app, eliminating the need to switch between windows. Just highlight a word or phrase in any email, right-click, and select Search. Outlook will then use Bing to display definitions, Wikipedia entries, images, and other web results in a pane on the right. Take note that you need to enable Microsoft’s Intelligent Services to use this built-in search feature.

Enabling Focused Inbox

Struggling with email overload? Focused Inbox is here to help. Powered by artificial intelligence, this feature organizes your inbox by separating essential emails from less critical ones, letting you sift through the noise.

To turn on Focused Inbox, go to the View tab and click Show Focused Inbox. Outlook will create two tabs: Focused (for high-priority messages) and Other (for general emails). Train Focused Inbox by moving messages between tabs or setting rules for specific senders.

If Focused Inbox doesn’t suit your workflow, you can disable it anytime by selecting View > Show Focused Inbox.

Using the Archive folder for a cleaner inbox

Rather than deleting emails, try using the Archive feature to clear your inbox while keeping messages easily accessible. Archiving is perfect for emails you’ve already addressed but may need to reference later.

There are three ways to archive emails. After selecting the emails you want to archive, you can click Archive on the Home tab, press the Backspace key, or drag them into the Archive folder. You can retrieve archived emails anytime by browsing the Archive folder or using the Search function. If you’d like to move an email to another folder, just drag and drop it to your desired location.

Attaching files the smart way

Outlook simplifies file attachments by displaying your 12 most recently used files. Simply click the Attach icon and choose from the suggested list. You can choose to attach the file itself or include a link to it, which is especially useful for files stored in the cloud. If the file you want to attach isn’t in the recent list, you can browse your PC or web locations such as OneDrive and SharePoint.

With these Outlook features, you can organize your inbox, automate repetitive tasks, and improve your productivity. For more tips on getting the most out of Outlook, Microsoft 365, and other tech tools, turn to our IT experts.

Published with permission from TechAdvisory.org. Source.

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Elevating video conferencing for hybrid team success

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Elevating video conferencing for hybrid team success

With remote work and distributed teams being the norm these days, video conferencing has become the linchpin of collaboration. But simply hearing and seeing each other through a screen isn’t enough. To truly unlock the potential of remote and hybrid teams, businesses need video conferencing tools that go beyond the basics and foster a dynamic, engaging, and productive virtual environment.

This blog post explores six key features that will elevate your video conferencing experience in 2025 and beyond, helping your teams connect, collaborate, and achieve more, regardless of location.

1. Real-time collaboration tools

One of the biggest challenges of remote work is how to replicate the spontaneous brainstorming and collaborative problem-solving that occurs in a traditional office setting. Effective video conferencing platforms address this by integrating real-time collaboration tools directly into the meeting interface. Think interactive whiteboards for brainstorming, seamless file sharing for easy document access, and co-editing capabilities that allow teams to work on documents simultaneously. These integrated tools eliminate the need to switch between multiple applications, keeping everyone focused and engaged while fostering a sense of shared purpose and collective contribution.

2. Seamless integration with other apps

Teams typically use multiple applications to get their work done. The most effective video conferencing platforms recognize this and offer seamless integration with essential business tools. Imagine being able to access project management apps such as Asana or Trello directly within your meeting, or pulling up relevant customer data from your CRM without ever leaving the video conference. Integration with cloud storage solutions such as Google Drive or OneDrive also guarantees access to the latest document versions, ensuring everyone is on the same page

3. Breakout rooms

Large virtual meetings can sometimes feel impersonal and make it difficult for everyone to contribute effectively. Breakout rooms offer a solution by allowing participants to split into smaller groups for focused discussions. This feature is particularly useful for workshops, training sessions, or team huddles, where smaller groups can delve deeper into specific topics before reconvening with the larger group.

Breakout rooms encourage more active participation, leading to more productive and insightful conversations. They are also invaluable for cross-departmental connections, enabling smaller teams from different parts of the organization to collaborate effectively on shared projects.

4. AI-powered features

Artificial intelligence (AI) offers a range of powerful features that enhance accessibility, boost productivity, and create a more inclusive meeting experience. Automated transcription eliminates the need for manual note-taking, ensuring that everyone has a record of the meeting’s key discussions and decisions. Real-time translation breaks down language barriers, allowing global teams to collaborate seamlessly. Smart meeting summaries automatically generate concise overviews of the meeting’s key takeaways, saving participants valuable time.

5. Polling and live Q&A

Keeping participants engaged in virtual meetings can be a challenge. Interactive features such as polling and live Q&A sessions can significantly boost engagement and create a more dynamic meeting experience. Polls allow you to gather instant feedback from participants on key topics, providing valuable insights into team sentiment. Meanwhile, Q&A sessions give participants a comfortable space to raise questions and start a dialogue.

6. Virtual backgrounds and custom layouts

While the focus of video conferencing is on connection and collaboration, it’s also important to consider the professional environment. Virtual backgrounds allow participants to maintain a sense of privacy and present a professional image, regardless of their physical location.

Meanwhile, custom layouts offer greater control over the meeting view, allowing users to highlight key speakers or prioritize specific content. These features contribute to a more polished and professional meeting experience, so the focus remains on the content and the conversation, rather than distractions in the background.

The hybrid work environment is changing dynamically, and you need video conferencing solutions that can match its pace. The solutions in this article are no longer optional but essential for building a connected, engaged, and productive workforce. Embrace these advancements and unlock the full potential of your remote and hybrid teams.

Published with permission from TechAdvisory.org. Source.

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